Atosa Commercial Kitchen Equipment in Toronto & Canada
Frequently Asked Questions
Common questions we hear from operators.
What is the warranty on Atosa products?
Atosa's warranty goes through the manufacturer, and the terms depend on the type of equipment. Most Atosa refrigeration carries 3 years parts and labour plus 5 years on the compressor, ice machines carry 2 years plus 5 years on the compressor, and cooking equipment carries 1 year. We can assist with any brand that isn't in-house, so if you have any questions, or your equipment arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.
Where are Atosa products made?
Atosa's North American base, Atosa USA, is in Brea, California, and the brand supplies refrigeration, cooking equipment, and ice machines for restaurants, bars, and pizzerias. The country of manufacture depends on the model and product line. For a specific model, contact us with the model number and we'll confirm it before you order.
Is Atosa a good brand for commercial refrigeration?
Yes. Atosa gives you refrigeration, cooking equipment, and ice machines under one brand, which makes it easy to outfit a whole kitchen. Most Atosa refrigeration is backed by 3 years parts and labour plus 5 years on the compressor, and reach ins like the MBF8507GR run on R290 refrigerant and are Energy Star rated. We carry Atosa reach ins, prep tables, back bar coolers, ice machines, ranges, and fryers. If you're not sure which model fits your kitchen, contact us and we'll help you compare options.