We Price Match
Found It Cheaper? We'll Match It.
We want every customer to get the best possible service and pricing, no exceptions. If you find the same product for less at another authorized Canadian retailer, show us proof of the current price and we'll match it.
How It Works
Price Matching Process
Step 1
Find a lower price
Find the same product for less at another authorized Canadian retailer.
Step 2
Send us proof
Share a link, screenshot or written quote showing the competitor's current, up-to-date price.
Step 3
We match it
Our team verifies the listing and matches the price on your order.
Eligability
What Qualifies For A Price Match
Here's what we look for when you send in a competitor's price.
Eligible Items
- Same manufacturer, model number and configuration as the item on our site.
- In stock and available to ship immediately from the competitor.
- Sold by an authorized Canadian retailer — not a marketplace or auction listing.
- The price is current, not an expired or past promotion.
Proof We Accept
- A direct link to the live competitor product listing.
- A dated screenshot showing the item, price and retailer name.
- A written quote on the competitor's letterhead or official email.
Have a screenshot instead of a link? Email it to sales@phoenixfe.ca.
Not Eligible
- Clearance, liquidation, refurbished or open-box pricing.
- Bundle deals, financing offers or limited-time flash sales.
- Marketplace or third-party auction listings.
- Prices in USD or from retailers outside Canada.
Get Your Price Matched
Submit A Price Match Request
Fill out the form below with proof of the current price and our team will confirm and follow up by email.
Common Questions
FAQ
Do quotes from retailers outside of Canada count?
We are only able to match pricing from Canadian retailers. Products sold by companies outside of Canada aren't authorized sellers, and may not be selling products with valid warranties attached to them.
How long does it take to get a price match approved?
Most requests are verified and confirmed within one business day. We'll follow up by email or phone once we've checked pricing.
Can I combine a price match with financing or a rebate?
Yes. A price match is applied to the equipment price first, and any applicable financing or utility rebate is calculated on top of that matched price.
Still Have Questions?
We're Happy To Talk Pricing
Our team can walk through pricing on any product, price matched or otherwise. Reach out any time.
Canada's Largest Showroom
See over 15,000 sq. ft. of equipment in our Vaughan showroom
Thousands of products
Ships quickly, with over 80,000 sq.ft. of warehouse space
Custom Quotes
Contact us for a specialized quotes and discounts on large orders
EQUIPMENT FINANCING
Leasing and renting available. Find the best option for your needs