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Food Preparation

Frequently Asked Questions

Common questions we hear from operators.

Do you ship across Canada & the US?

Yes. we ship nationwide across Canada and the USA, with Quick Ship inventory available for faster delivery on select models. For general lead times, check the product page on our website.

What warranty is included with this equipment?

Warranty terms vary by manufacturer and model. We recommend checking the individual product page for details, or contacting our sales team at sales@phoenixfe.ca.

Can you help me choose the right model?

Of course we can! Send us your kitchen layout, volume, budget, and power availability. Our team will help you choose the best option that fits your business.