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DIHR

DIHR Commercial Dishwashers in Toronto & Canada

DIHR Commercial Dishwashers in Toronto & Canada

DIHR has built commercial dishwashers since 1985 in Castelfranco Veneto, Italy, and it's been part of Ali Group since 2003. It makes undercounter, hood type, and conveyor dishwashers plus glass washers for more than 100 countries. Why choose DIHR over a warewashing brand like Hobart? DIHR is focused on dishwashing, and its own factory handles every step, from cutting the stainless steel to final assembly. Every DIHR dishwasher we carry is made in Italy and comes with a 1 year parts and labour warranty plus 3 years on major components, handled through DIHR. One standout is the DIHR OPTIMA 12 HR PLUS Heat Recovery Hood Type Pass Through Dishwasher. Its break tank system prevents backflow contamination, and its partial drain and fill operation saves 6 kW an hour. We also carry the DIHR DS 50 USA High Temp Under Counter Dishwasher, which includes a built in temperature booster. The DS 50 USA and HT 11 USA are quick ship and usually go out within 1-2 business days, while the OPTIMA 12 HR PLUS has an estimated lead time of 2-4 weeks. Phoenix Food Equipment ships DIHR from Vaughan across Toronto, the GTA, and the rest of Canada and the USA.

Frequently Asked Questions

Common questions we hear from operators.

What is the warranty on DIHR products?

Every DIHR dishwasher we carry comes with a 1 year parts and labour warranty and 3 years of coverage on major components. The warranty goes through the manufacturer, and DIHR backs its machines with genuine parts and its own after sales service team. We can assist with any brand that isn't in-house, so if you have any questions, or your dishwasher arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.

Where are DIHR dishwashers made?

DIHR dishwashers are made in Italy. The company's factory in Castelfranco Veneto handles the whole process, from cutting the stainless steel to fabrication and final assembly, and it turns out more than 20,000 machines a year. All three DIHR models we carry, the DS 50 USA undercounter and the HT 11 USA and OPTIMA 12 HR PLUS hood type machines, are made there and use double walled 304 stainless steel construction.

Should I choose an undercounter or hood type DIHR dishwasher?

Both styles we carry clean up to 30 racks an hour, so it mostly comes down to layout. The DS 50 USA is about 23 inches wide and slides under a counter, a good fit for bars and cafés. A hood type pass through model like the DIHR HT 11 USA sits between dirty and clean dish tables, and lowering the hood starts the cycle, so racks slide straight through without bending. If you're not sure which model fits your kitchen, contact us and we'll help you compare options.