KitchenAid Commercial Stand Mixers & Blenders in Toronto & Canada
Frequently Asked Questions
Common questions we hear from operators.
What is the warranty on KitchenAid products?
KitchenAid handles its own warranty in Canada, and the terms depend on the product. The KSMC895OB commercial stand mixer has a 2 year hassle free warranty, and the KSBC1B2BM blender and KHBC400 immersion blender carry 2 years. Residential units like the espresso machines, hand mixers, and coffee grinders carry 1 year parts and labour for household use. We can assist with any brand that isn't in-house, so if you have any questions, or your equipment arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.
Which KitchenAid products are built for commercial use?
The KSMC895OB 8 quart stand mixer, the KSBC1B2BM blender, and the KHBC400 Series immersion blender are KitchenAid's commercial models. The mixer and blender are made in the USA and ETL certified. The espresso machines are residential units, and the hand mixers and coffee grinders are built for home use, so their warranty doesn't cover commercial use. If you're not sure which model fits your kitchen, contact us and we'll help you compare options.
What attachments work with a KitchenAid stand mixer?
The metal food grinder, pasta roller, pasta roller and cutter set, gourmet pasta press, sausage stuffer kit, and food grinder and slicer bundle we carry fit all KitchenAid stand mixers. They lock into the attachment hub, so one mixer can grind meat, stuff sausage, and roll or press fresh pasta. The ice cream maker attachment fits the KSM150P and KSM195P Artisan mixers. If you have questions about a specific mixer, contact us and we'll help.