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Hoshizaki

Hoshizaki Commercial Ice Machines in Toronto & Canada

Hoshizaki Commercial Ice Machines in Toronto & Canada

Hoshizaki was founded in 1947 in Nagoya, Japan, and Hoshizaki America is headquartered in Peachtree City, Georgia, with manufacturing plants there and in Griffin, Georgia. It makes ice machines, ice storage bins and dispensers, and refrigeration, including sushi display cases. Why choose Hoshizaki over an ice machine brand like Manitowoc? Hoshizaki focuses on ice, its machines use heavy duty stainless steel evaporators, and it's a repeat Energy Star Partner of the Year. Hoshizaki ice machines come with 3 years parts and labour, 5 years parts and labour on the evaporator, and 5 years on the compressor, handled by Hoshizaki. One standout is the Hoshizaki IM-50BAA-Q Sphere Ice Machine, which makes sphere shaped ice, a popular choice for premium cocktails. We also carry our best seller, the Hoshizaki KM-231BAK Under Counter Ice Machine, which makes 213 lbs of crescent ice a day. The KM-231BAK and KM-161BAK are quick ship, while other models have an estimated lead time of 2-10 days. Phoenix Food Equipment ships Hoshizaki from Vaughan across Toronto, the GTA, and the rest of Canada and the USA.

Frequently Asked Questions

Common questions we hear from operators.

What is the warranty on Hoshizaki products?

Hoshizaki handles the warranty on its equipment. Most Hoshizaki ice machines we carry come with 3 years parts and labour, 5 years parts and labour on the evaporator, and 5 years on the compressor. Sushi display cases carry 1 year parts and labour and 2 years on the compressor. Check the product page for your model. We can assist with any brand that isn't in-house, so if you have any questions, or your equipment arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.

Where are Hoshizaki ice machines made?

Hoshizaki started in Japan in 1947, and Hoshizaki America builds equipment at its plants in Peachtree City and Griffin, Georgia. Hoshizaki ice machines like the KM and IM series, along with its sushi display cases, list Made in USA on our product pages. For a specific model, contact us with the model number and we'll confirm it before you order.

What's the difference between crescent, cubelet, and flake ice?

Crescent ice, from Hoshizaki's KM series, is a hard, slow melting cube that stacks tightly in a glass and suits most drinks. Cubelet ice, from the DCM and F series cubelet models, is a soft, chewable nugget that's popular for sodas and healthcare. Flake ice is soft and moldable, so it's ideal for seafood displays, salad bars, and blended drinks. If you're not sure which model fits your kitchen, contact us and we'll help you compare options.