Cafetto Espresso Machine Cleaners & Descalers in Toronto & Canada
Frequently Asked Questions
Common questions we hear from operators.
What is the warranty on Cafetto products?
Cafetto products are consumable cleaners, descalers, and tablets, so they don't carry a standard warranty. Any issue with an order is handled directly by our team. If you have any questions, or your order arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003 so we can evaluate the issue and make it right.
How do you use Cafetto MFC Green to clean a milk frother?
To clean with Cafetto MFC Green, squeeze the bottle until its built in reservoir measures 50ml, then pour it into 1 litre of warm water in a cleaning container. Put the frother's suction tube into the solution and run the entire solution through. Repeat with 1 litre of clean water to rinse every component. Seal the green cap tightly after pouring, and don't mix it with other chemicals. Independent lab testing confirms it kills E. coli, Salmonella, Listeria, and Enterococcus when used as directed.
Is Cafetto a good brand for espresso machine cleaning?
Yes. Cafetto has focused on coffee equipment cleaners for more than 20 years, it's based in Adelaide with its main factory in Australia, and it now sells in over 70 countries. Many of its products are NSF certified or made for organic use, like the Cafetto Organic Liquid Descaler, and the Cafetto Grinder Cleaner is made from 100% natural cereal and is food safe. If you're not sure which product fits your machine, contact us and we'll help you compare options.