Ascaso Commercial Espresso Machines in Toronto & Canada
Frequently Asked Questions
Common questions we hear from operators.
What is the warranty on Ascaso products?
Ascaso's warranty goes through the manufacturer, and claims are handled through Ascaso. The Ascaso espresso machines we carry include 2 years on parts and 5 years on the boiler, with 1 to 2 years of labour depending on the model, so check the product page for the machine you're buying. We can assist with any brand that isn't in-house, so if you have any questions, or your machine arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.
Where are Ascaso products made?
Ascaso is based in Barcelona, Spain, and its espresso machines are handcrafted at the company's factory in Gavá Park. Ascaso has built machines there since 1962 and now sells them in more than 95 countries. The Ascaso machines we carry are made in Spain and ETL certified, with the BABY-T-PLUS running on 120V and the Barista T models on 230V.
Is Ascaso a good brand for espresso machines?
Yes. Ascaso has built espresso machines in Barcelona since 1962, and its machines are sold in more than 95 countries. Its commercial range runs on Ascaso's own T Technology, with electronically controlled thermoblock groups and PID temperature control for steady shots through a busy service. We carry the compact BABY-T-PLUS and the two group Barista T machines for cafés and restaurants. If you're not sure which model fits your café, contact us and we'll help you compare options.