What Our Customers Say

Based on 304 reviews
Best customer service ever

Good customer service keep up the good service

Nice Table but was dented

The table received was exactly as ordered. Despite the packing, the top of the table has two noticable dents on the surface. For the price paid, there should be no dents.

Great fit

Fit perfect and makes doing the dishes much easier. No more plugged drains.

An excellent mixer with an excellent costumer service 😊

I love the alpha mixer.
In a world of constant noise having a mixer so quiet is worth every penny.
Not a cheap mixer but very sturdy and functional at the same time easy to use.
I will see in the future of stand the test of time but judging by the quality that should not be a problem.
Seems a promising good quality mixer.
Thanks to Julia for her speedy and excellent service.
Keep up the good work guys!

Good quality and service

Ordered a cart the stainless it’s made from seems abit more thick and solid then the omcan carts. I had some shipping damage and they offered a refund or discount. Service was also really quick

New commercial kitchen

We love these tables. We added many to our commercial kitchen in our brewery for opening and they are proving to be vitally important! Easy to clean, plenty of surface space, storage underneath … great value for money!

Do you need ledges?

Yes, yes you do because things may fall over the side of the shelves and that's not good for anybody.
Once the ledge is installed, it's less than 10 centimeters or 4 inches tall, so it's important to take into account things that may flip over the ledge.
I'd like for the ledge to look the same when installed on either side, as the current design is not symmetrical. But that's just me. It works. I'm not complaining.

Great service

We are very happy with our decision buying the Pop Cooler from Phoenix Food Equipment. The customer service is great. always responsive. We highly recommend Phoenix Food Equipment.

It’s brand new and starting to make a noise where the fork is. Not the best start!

it does its job

cheap and quality.


Fast and reliable

Fast service

Great. Communication

Great product and great communication from delivery team

Great Table

These prep tables are easy to assemble. They are sturdy and easily cleaned.

Product and service

Hi I called you last week regarding a issu with the machine that I just got on January 5th.

I was redirected through Waring direct line
Since last week I got no news. I have 3k équipement with a concern issue and no follow up.

Plus I had an issu as well with the delivery. The address of the billing and shipping was switch. That cause me a disagreement with the delivery Compagnie ( FedEx) which I called to confirm shipping address and the agent did a mistake and got confused with another order link with my phone number.

Hi Diana,

I'm so sorry to hear you aren't happy with your unit. Waring handles the warranty directly, so we have to follow their rules and direct you to them with any issues. If you don't hear back from them in a few days, please let us know. There isn't much we can do from our end, but we'll try our best.

I see you reached out asking to change the shipping address, but unfortunately the unit was already with a driver to be delivered that morning, so we weren't able to change the address in time.

If you need anything from us, please give us a call at 905-669-8003 or email us at sales@phoenixfe.ca. We will always try our best to help.

New Pizza Prep Table

Bought the Nordic 67" prep table to replace existing 60" table as new 60" tables proved difficult to locate. This larger table required some carpentry work to allow the extra length. Very pleased with the quality and finish of the table and its ability to maintain temperature between 39 and 43 degrees. Only complaint is the top doors are not as user friendly as the hinged rolling door we had on our previous table. If I need to buy another table, I will look for one with an integrated door that rolls up into a housing rather than the lift up door system.

LEM 32

This is a great product. During the busy season I Grind a lot of beef and wild game meat. Considering the amount of meat I do grind it manages to keep up quite well. I have it a 4 star because sometimes I run into meat getting stuck and I think i would have opted for the machine that was a bit more heavier duty for what I am needing, however the price was decent, parts are easy to order and they come fast, so I can’t complain.

Stainless Steel Table over Shelves

I received very good service from this company, everything was well packaged and received in good condition and the delivery was fast, I recommend it.

Stainless steel sink table

I have not received the stainless sink table yet or tracking information I can rate once I receive it

Not great quality

Fairly flimsy

Poor quality

I understand that you are not paying for high quality with these tables but I ordered the dishwasher table with a sink in it and when I went to put it on my dishwasher, the sink ended up being directly on top of a motor housing

Will buy again.

Good tables, easy purchasing, excellent pricing. Shipping quote was expensive to our location so we used our own trucking service.

Ciao Bella Primo Full Oven Cover
five star

excellent and fast service.


Very happy!

Phoenix EGNHF-4 Economy Wall Mounted Hand Sink Faucet