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Alto-Shaam

Alto-Shaam Warming Drawers & Rotisseries in Toronto & Canada

Alto-Shaam Warming Drawers & Rotisseries in Toronto & Canada

Since 1955, Alto-Shaam has built foodservice equipment at its family run headquarters in Menomonee Falls, Wisconsin, and today it sells ovens, holding cabinets, warming drawers, rotisseries, and blast chillers in more than 90 countries. Why choose Alto-Shaam over a holding equipment maker like Hatco? Alto-Shaam developed its own Halo Heat technology while looking for a better way to keep delivery chicken hot, and it still designs and builds its equipment in the USA. The Alto-Shaam models we carry come with a 1 year parts and labour warranty, handled by Alto-Shaam and its authorized service agents. One standout is the Alto-Shaam 500-2D Double Warming Drawer. Halo Heat wraps a low density thermal cable around the sides and bottom of each drawer, so food holds at an even temperature without fans or added water. We also carry the Alto-Shaam AR-7E Electric Chicken Rotisserie, which fits 21 to 28 birds. Alto-Shaam equipment is typically special order with an estimated lead time of 1-3 weeks. Phoenix Food Equipment ships Alto-Shaam from Vaughan across Toronto, the GTA, and the rest of Canada and the USA.

Frequently Asked Questions

Common questions we hear from operators.

What is the warranty on Alto-Shaam products?

Alto-Shaam handles its warranty through its own service team and authorized service agents. Its equipment carries 1 year parts and labour from installation or 15 months from the shipping date, whichever comes first, and consumables like bulbs and gaskets aren't covered. We can assist with any brand that isn't in-house, so if you have any questions, or your equipment arrives defective, damaged, or not what you ordered, contact us at sales@phoenixfe.ca or 1-833-669-8003.

Where are Alto-Shaam products made?

Alto-Shaam builds its equipment in the USA. Its corporate and manufacturing headquarters is a facility of more than 300,000 square feet in Menomonee Falls, Wisconsin, just north of Milwaukee, where it uses robotic welding and laser cutting to make its ovens, holding cabinets, warming drawers, and rotisseries for customers in more than 90 countries.

Is Alto-Shaam a good brand for cook and hold equipment?

Yes. Alto-Shaam has been family led since 1955, and in 1990 it became the first U.S. manufacturer of combi ovens. Its Halo Heat technology holds food at an even temperature without fans or added water, which helps keep moisture and texture right through service. We carry Alto-Shaam warming drawers and electric chicken rotisseries. If you're not sure which model fits your kitchen, contact us and we'll help you compare options.